Our Services
Critical Problem Solving
Our approach to problem solving stems from the Design Thinking methodology.
We seek clarity of the needs and desires of the customer to ensure they are the focal point, allowing us to truly understand the problem. Drawing insights from parallel situations enables a growth and possibility mindset to unlock new opportunities and derive limitless growth.
It is sometimes easy to see or identify a surface problem and set to task to fixing it. Naturally most people will be able to apply their experience and resolve the day-to-day issues we come across to move forward, but what caused the problem in the first place? Was the solution a band-aid, a quick fix, or the easy solution which did not, in fact, resolve the problem or prevent it from reoccurring in the future?
When we are in the thick of the day-to-day, battling the workload and juggling a mountain of spinning plates, it is difficult to find the time or headspace to stop and scratch beneath the surface.
Seeking a detailed understanding of what causes a surface problem can be confronting, difficult and uncomfortable. That knowledge, however, is how to truly grow and learn.
We can facilitate workshops to meet your needs, combining the knowledge and skills of our team with the knowledge and skills you have within your business to help solve the problems of tomorrow, today.
Business Advisory Services
All successful people surround themselves with a positive and progressive support network. From elite sport to the most successful CEO’s, people cannot perform at their best if they go it alone.
Monoceros Solutions Business Advisory Service provide business owners and senior leaders with the necessary support, challenge and guidance to grow their businesses, improve their performance and derive more value. Some businesses are in decline, stagnating or growing too slowly; others are seeking to take a business to market or iterate their offering. Whether you are new to business, looking to grow, preparing for an exit or transitioning to a better lifestyle, we are here to support you to achieve your vision.
We provide business owners and senior leaders with the advice and support to help them define their vision, their objectives and not just “what” to do, but the “how” to achieve success.
Our approach is specific and tailored to each client’s needs and circumstance. Starting with identifying the objectives, challenges and opportunities we develop a strategic plan which is supported by a simple implementation plan with defined timelines and measurable key performance indicators.
Ongoing advice, support and mentoring is available to assist decision making, strategic problem solving and sound boarding to get you through the tough times and the good times.
Your personalised support includes:
Facilitation of workshops
One-to-one coaching face to face, by video or over the phone
Access to a large, broad and diverse network.
Innovation Advisory
Are you looking to become a more agile and innovative business?
Keen to stay ahead of the game and meet the future needs of your clients?
Businesses are increasingly needing to evolve at a more rapid rate than ever before. Improving your existing offering or developing a new idea creates lasting true value.
Monoceros Solutions follows the Design Thinking model to support businesses on their innovation journey. With a customer centred approach, deep understanding of the problems and thinking outside of the box, we generate tangible project solutions to unlock exponential growth opportunities.
Our process is an iterative 6 step process where we firstly define the problem we are seeking to solve. We then take the time to gain deep insights from potential customers before generating ideas and prototype a solution for further insights.
Whilst this process may feel like you have taken a step backwards, testing a potential solution early and making the necessary changes before investing significant time, effort and money ensures you have a sustainable and innovative culture which is destined for success.
Monoceros solutions can provide the following services;
Workshop Sprint – a compressed high energy and focussed 1 day innovation challenge
Workshop Challenge – a detailed workshop breaking down the various steps across multiple days, providing additional time for research and development where appropriate
Train the Trainer – support the imparting of knowledge to an individual or team in order to gain a detailed understanding and capability of the Design Thinking process, enabling the business to continue to embed the strategy into the culture of your organisation
Sales Strategies
Are you looking to grow your business…? How?
Is your sales strategy meeting your clients’ needs and expectations?
Are you actively identifying new clients or new opportunities and effectively converting them?
At Monoceros Solutions, we help business owners identify and implement bespoke sales techniques to identify new opportunities and maximise conversion. Bringing more than 20 years of sales experience, critical problem-solving skills and a possibility mindset, we get to know your business in detail and formulate strategies that equip you and your team with the knowledge and skills to overcome your challenges.
We have experience in sales from (very) small, medium and (very) large businesses across various industries including retail, mining, finance, government, insurance, not-for-profit, manufacturing, industrial, logistics, healthcare and education. We have also supported start-ups to formulate their business proposition and obtain capital investment locally and globally.
Sales are an essential lifeline for every business. Being able to demonstrate your value to a potential customer is critical to keep the revenue coming in the door. Pushing a product or service may get you so far, but true growth comes from meeting a client’s need and clearly articulating your point of difference. To successfully identify, cultivate and convert opportunities is an essential business skill and Monoceros Solutions can help you get your business moving in the right direction.
Let’s Talk!
Schedule a free 30 minute consultation.